Joerg Dietz is the Donald F. Hunter Professor of International Business at the Richard Ivey School of Business at the University of Western Ontario in London/Canada. He teaches cross-cultural management, leadership, and organizational behavior. His research on employment discrimination, workplace aggression, and employee-customer linkages has been published in top journals such as the Academy of Management Journal, Journal of Applied Psychology, and Organizational Behavior and Human Decision Processes. Joerg has won several teaching and research awards including the OB best paper award at the Academy of Management Conference and the teaching innovation fellowship from the University of Western Ontario.
Douglas Pugh is an Associate Professor of Management and Associate Professor of Organizational Science in the Belk College of Business, University of North Carolina at Charlotte. Prior to coming to UNC Charlotte, he was on the faculty at San Diego State University, where he taught courses in organizational behavior, industrial and personnel psychology, and services management. His research on customer service, employee performance, emotional contagion, and modern racism has been published in leading academic journals including the Academy of Management Journal, Academy of Management Executive, Journal of Applied Psychology, and Organizational Behavior and Human Decision Processes. His consulting work has focused on employee attitude measurement and performance appraisals, and he regularly conducts executive education workshops in the area of leadership development and conflict management.
Elizabeth Umphress is an assistant professor and a Mays Research Fellow in the Mays Business School at Texas A&M University. Her research focuses on three related themes: organizational justice, ethical behavior, and diversity. Her work has appeared in journals such as the Academy of Management Journal, Journal of Applied Psychology, Organization Science, and Organizational Behavior and Human Decision Processes. Also, she serves on the editorial boards of The Academy of Management Review and Organizational Behavior and Human Decision Processes. Dr. Umphress teaches a diversity and ethics course to executives, and negotiations to undergraduate and graduate students in the Mays Business School. She has won several teaching awards including the Association of Former Students of Texas A&M Distinguished Teaching Award and the Montague Center for Teaching Excellence Award. She has worked with several companies on issues such as organizational justice, diversity, and motivation that include: Citibank, Lockheed Martin, and NASA. Also, she has been invited to give presentations to companies on a variety of topics related to organizational behavior such negotiations and diversity issues.